Features & Zone Management
Frequently asked questions and answers about
RcodeZero DNS and zone management.
RcodeZero DNS ensures that your domain name servers (dns) are reliable and always reachable. Anycast technology distributes servers with the same IP address to several locations worldwide. This ensures that your domain is optimally available.
RcodeZero DNS is available as Primary and Secondary Anycast for large and small Enterprises, Internet Service Provider (ISP) and as Secondary Anycast for Registries (TLD customers). If you are not sure which solution is best for you, contact us at email@example.com.
No separate DNS infrastructure is required for Primary DNS. New zones and zone updates can processed using the web interface or API on the RcodeZero DNS system. Secondary DNS requires its own local DNS infrastructure, although existing infrastructure can usually be used. The zones are picked up by RcodeZero DNS via AXFR from the customer and distributed on the Anycast name servers.
The number of locations depends on the selected product. There are 2 clouds, with more than 40 server locations for Enterprises and Internet Service Providers (ISP) customers. There is one cloud with more than 20 server locations for TLD customers (Status September 2020).
Yes, you can try each RcodeZero DNS product free of charge for 30 days without any obligations.
For a 30 day free trial just click the button "free trial" and register on our website. With the trial version for Enterprises and Internet Service Providers you can start immediately after account creation and use all services without restrictions. As a TLD customer please contact us.
For the first 30 days after the initial creation of your account, the name services will be made available to you free of charge for testing purposes. Your credit card will not be charged during the first 30 days. Once the trial period has ended the contractual relationship (unless terminated) between ipcom GmbH and you will automatically become a conventional paid contractual relationship without the need for a specific declaration to this effect. Please find more information in our Terms of Service.
RcodeZero DNS can be tested directly on the production system. The test account can be seamlessly converted into a production account.
You can find our Terms of Service here on our website.
Yes, it is possible to choose your own DNS hostname. Additionally, you have the option to operate RcodeZero DNS with exclusive IP addresses (so called dedicated IP addresses) from the ipcom address, or bring your own network area (then your prefix will be routed from RcodeZero DNS).
A web interface and REST API (for Enterprises and Internet Service Providers) is available for managing your zones.
For zones using the DNSSEC signing service, the customer’s primary name server must be a hidden primary. Further, the zone must not be hosted on a name server which is a public facing name server too and is also authoritative for a parent zone.
DNSSEC is included for free in every RcodeZero DNS package. The user may, at any time, activate or deactivate the DNSSEC signing service free of charge, for some or all of the zones.
Yes, absolutely. RcodeZero DNS nodes offer you services over iPv4 or iPv6.
No. We have no query limit. Our prices are transparent and easy to calculate.
Yes, the SLA is defined by our Terms of Service for customers of the product Starter, Medium or Large. For Pro and TLD-customers the SLA is specified by the RcodeZero DNS agreement.
You can find the customer web interface in our main menu on the right side of our RcodeZero DNS website or directly at https://my.rcodezero.at.
The customer web interface allows you for example to add / delete / query zones, fetch a complete zone list, see and download DNS query statistics.
Libcloud, Kubernetes External DNS, Acme.sh are available. Our R&D department is continuously working on new API integrations for common platforms.
RcodeZero is a "supported provider" at Libcloud. Libcloud is a standard python-library and interacts with different cloud-providers. A dedicated API ensures that applications only have to be written once and interact them with various cloud providers without being bound to a specific one.
The token can be used via REST API and provides the features for ACME (automated domain validation via DNS for Let's Encrypt certificates).
The test system is a 1:1 clone of the production system. The system is suitable for performing automated API tests or for testing new features before they are rolled out to the production system. You can use the testing system for free but there are no Anycast DNS service or SLAs. You can find the special test system at https://my-test.rcodezero.at
In general you can use your normal RcodeZero DNS account for testing. The first 30 days are free of charge. Furthermore, we offer a special "test system", which is independent of the production system. For example you can test the integration in your systems or run CI tests. You can find our test system at https://my-test.rcodezero.at where you can also register your test-account for free but there are no Anycast DNS service or SLAs.
We offer a "dedicated system" to customers with over 50,000 domains, as opposed to the normal shared system. On the shared system a domain may only be added once. It may happen that adding a domain fails as another customer has already added this domain. Then manual fixing is required.
With a dedicated system you get a dedicated name server only used by you - so an "add domain" will always succeed. Dedicated systems require dedicated anycast IP addresses.
Our team is available by e-mail. There is a separate 24/7 emergency hotline for TLD and Pro customers.
RcodeZero DNS can be used together with External DNS for automated entries from Kubernetes resources.
RcodeZero DNS can only be used by companies and not by private individuals.
All services offered by ipcom under these terms and conditions are intended exclusively for business undertakings as defined in Austrian consumer protection legislation. ipcom will therefore not enter into contracts with consumers pursuant to the Austrian Consumer Protection Act (KSchG). By agreeing to the terms of service in the course of account creation, the user confirms that it is a business account.